Frequently Asked Questions

Answers to common questions about our products, certifications, and quote process

What products does Medspy Healthcare Solutions supply?

We supply medical equipment and supplies across six categories: Surgical Instruments, Hospital Furniture, Diagnostics, Respiratory & Anesthesia Equipment, Disposable Medical Supplies, and ICU & OT Equipment. You can browse the full catalog on our Product Categories page.

Are your products certified?

Yes. The medical equipment we supply carries international and Indian quality certifications including CE, ISO 13485, FDA, CDSCO, and BIS, depending on the product. See our Certifications page for details on what each certification covers.

How do I request a quote?

Fill out the form on our Request a Quote page with your company details and the product(s) you're interested in. Our team reviews every request and responds within 24 hours with a detailed quotation. If you're viewing a specific product page, the "Request a Quote" button carries that product straight into the form for you.

What areas do you serve?

We serve hospitals, clinics, and healthcare providers across India, with a presence in 28+ states. We do not currently ship or sell outside India. Being headquartered in Haridwar, we are also well-positioned to serve nearby cities including Rishikesh (~25 km), Roorkee (~30 km), and Dehradun (~50 km).

What are your business hours?

Our team is available Monday to Friday, 8:00 AM to 6:00 PM, and Saturday, 9:00 AM to 2:00 PM. We're closed on Sundays. You can reach us by phone, email, or WhatsApp during these hours - see our Contact page for details.

Do you offer support in Hindi?

Yes, our customer service and sales team can assist you in both English and Hindi.

What is Medspy Tracker?

Medspy Tracker is our flagship compliance solution: an intelligent tracking system that connects to USG machines to help facilities stay compliant with India's PCPNDT Act and prevent misuse for sex determination. Learn more on the Medspy Tracker page.

How can I contact Medspy directly?

Call or WhatsApp us at +91 84479 50488, email sales@medspyhealthcare.com, or use the form on our Contact page. Our office is located at Sharad Tower, Haridwar Road, Haridwar, Uttarakhand 247667.

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